Augmenter Solution
With years of experience in business advisory projects, we help organizations to achieve operational efficiency and higher return on investment. At Augmenter Consulting, we help organizations improve their processes, strategies, and in turn your company. And our staff has the capabilities and experience to do it. We’re proud to shape how leading companies transform and manage their business processes.
Traditionally, automation of business processes using workflows meant implementing the automated process and no more. Business Process Management takes this to the next level. Business process lifecycle is about continuous business process improvement. As well as automating the process, we are capturing the process in a structured way. This cycle of process improvement repeats continuously for the life of the process.
MODEL
- Capture the business processes at a high level. Gather just enough detail to understand conceptually how the process works.
DEFINE
Extend the model to capture more detail required to execute the process, e.g.
- – Recipients
- – Form controls and layout
- – Email message content
- – System integration
IMPLEMENT
- Instances of the process are launched and interacted with by the end users
MONITOR
- Measure key performance indicators and process performance.
- View these vs. SLAs via graphical dashboards and textual reports to monitor how the process is performing.
- Understand where the bottlenecks/inefficiencies in the process are.
OPTIMISE
- Improve the business process and performance against SLAs by reducing the bottlenecks/inefficiencies identified during monitoring.
- Simulate these changes using “what-if” simulation. Determine which changes will deliver the maximum benefit. Fine tune the process.
Benefits of Business Process Transformation
Measure
Measure KPI and Process Performance
Improve Efficiency
Save time, energy and efforts thereby improving efficiency.
Fine Tuning
Fine tune the process, standardize them and get maximum benefit
Continuous Improvement
Create the mindset of continuous improvement by reducing the inefficiencies/bottlenecks
